Quality services mean better holidays

How many of the estimated 230 million domestic tourists are still recollecting the good times they enjoyed during the May Day holiday and how many are regretting their trips, the quality of which was compromised by crowds and the services not being as good as expected? How many are considering changing their plans about traveling during such long public holidays in the future?

For airports, railway stations, scenic spots and local tourist departments, apart from the increased revenue they've made, they need to reflect on the quality of their services, or lack thereof. They need to address any short shrift they've given tourists or passengers.

Compared with the same period last year, the number of tourists increased about 120 percent, the total income from tourism during the five-day holiday reached 113.23 billion yuan ($17.25 billion), registering an increase of 138.1 percent over the same period last year.