Rule to handle foreign firms' complaints

China will implement a new rule for handling the complaints of foreign-invested enterprises on Oct 1, as part of its efforts to build a market-oriented and law-based international business environment, the Ministry of Commerce said on Monday.

The rule consists of five chapters and 33 articles, further refining the requirements of the Foreign Investment Law and its implementing regulations and updating and optimizing of its system for handling foreign companies' complaints.

The regulation is meant to implement article 26 of China's Foreign Investment Law, which provides that the State establishes working mechanisms for complaints by foreign-invested companies, promptly handles the issues raised by them or their investors and coordinates and improves policy measures in question, said Zong Changqing, director-general of the ministry's Department of Foreign Investment Administration.