AI employees 'reliable, stable and indefatigable'

Employees at Chinese real estate developer Vanke were surprised to find that they had a special contender for the award of the company's best new employee in 2021.

The special contender was Cui Xiaopan, in charge of reminding employees to pay the company's bills on time and collect bills due. The resolution rate of the cases Cui handled was as high as 91.44 percent, and the new employee was ultimately awarded the prize.

Cui is the first digital employee at Vanke, and the human appearance of Cui and the fact that "she" emails employees are believed to have contributed to a higher resolution rate than their simply receiving an impersonal automatic reminder.