Zhejiang leads way with AI health assistant

Zhejiang recently became the first province in China to launch a province-wide AI-powered digital health assistant. The Provincial Health Commission introduced the artificial intelligence assistant, known as Anzhener or Angel, in partnership with Alipay, a leading Chinese mobile payment service provider.

Powered by artificial intelligence, big data and advanced models, Anzhener offers cloud-based medical escort services, health consultations and health management. The Zhejiang Provincial People's Hospital has fully integrated the digital health assistant into its operations, serving as a model for other hospitals in the province. Patients can access Anzhener via a mini-app on Alipay.

"When a patient comes to our hospital for cardiology services, they can use Anzhener to navigate to the hospital and then switch to in-hospital navigation," said Yuan Fang, director of outpatient services at the hospital. "Anzhener guides the patient through the entire process, including providing instructions such as where to collect medication."